Question 1

What are embroidered custom patches?

Accepted Answer

Embroidered custom patches are pieces of artwork that are created using an embroidery machine. These embroidered custom patches are made using cotton twill and different color threads. Usually embroidered custom patches convey a theme, event or logo that states the person or group's message. These embroidered custom patches are usually placed directly onto an article of clothing or can be used for a scrapbook. Twill is usually used as the background for the design and a plethora of thread colors are used to create the details of the image, there is a decorative stitch that overlays the edge of the twill fabric to make your embroidered custom patches. Embroidered custom patches are commonly worn by police officers, fire fighters, military, girl scout, boy scout, security guards,soccer players, college students, martial artist and many more. Embroidered patches can be applied in several ways, such as sew-on, iron-on, Velcro, adhesive, and more!

Question 2

What's the maximum number of colors I can have my embroidered custom patches?

Accepted Answer

The maximum number of colors a patch can have is 18 different colors. If you are going to use more than 9 colors, the price of the embroidered patch will increase. We offer up to 9 different colors for free.

Question 3

What are my choices for background?

Accepted Answer

We offer many twill background colors for our embroidered custom patches. We can match any color or pantone color!

Question 4

What backings are available for embroidered patches?

Accepted Answer

There are many backings that are available for embroidered patches, including:

No backing (sew-on)
Iron-On backing
Iron-On backing
Magnetic backing
Velcro backing

Question 5

What backing would be best for cotton material?

Accepted Answer

Iron on backing works extremely well on cotton material, this option is strong and durable.

Question 6

What backing would be best for polyester (nylon and spandex) material?

Accepted Answer

Our iron on backing option works well on polyester, this option is strong and durable.

Question 7

What backing would be best for vinyl material?

Accepted Answer

Our iron on backing option works well on vinyl, this option is strong and durable.

Question 8

What backing would be best for work-out clothing (sweatpants etc.)

Accepted Answer

Our iron on backing option works well on work-out clothing, this option is strong and durable.

Question 9

Where can I find custom embroidered patches?

Accepted Answer

At THE/STUDIO, we create high-quality and long-lasting embroidered patches at an affordable price. We specialize in creating patches for our customers that we know they will love. We use the best machinery and inspect every order to ensure everything meets our high standards, as well as yours!

Question 10

Can you put apparel with a patch sewn on it or ironed on through the wash?d?

Accepted Answer

Yes. We have tested embroidered custom patches both sewn on and ironed on and put them through a wash and dryer 100 times, and the patch remained on the garment. In fact the average garment will only last around 50 washes, so your embroidered patch from Hero Patches will probably outlast your garment. Here is a tip, if you no longer want the garment, but want the patch, you can simply cut the patch out of the garment and sew it on to a new piece of apparel.

Question 11

Will the colors "bleed" and will the edges fray if you put it through the wash?

Accepted Answer

As mentioned above we have put our patches through 100 washes to test the results. There was no fraying or "bleeding" observed.

Question 12

Why should I choose your iron on option?

Accepted Answer

Our Iron-On option only cost an additional $.10, and it is really well worth it. With the iron-on option, you have the choice of sewing your patches on, but also the flexibility of being able to use a heat press to seal the patches onto your apparel or other textile, or you can use an iron. In addition sewing takes more time, and if you take your patch to a tailor to sew, it will cost you anywhere from $.50 to $3 per garment. The extra $.10 you spend on an iron on option, can save you time and money, and the patch will stay on, just as well as it would if you were wearing the patch.

Question 13

Will my sewn-out sample and final product look just like the digital mock-up I received?

Accepted Answer

Embroidery is an art, and inherent in art is the possibility of imperfections. Embroidery is not the same as printing where a design can be copied 100%. Embroidery is a completely different medium, and even the weather can make differences in the final sew out. These differences are slight, but again because embroidery is a completely different medium, there will be slight differences. However, this is why we send you a mock-up sample and sewn out sample via email before we begin final production. Only after you confirm the sew out, will we begin final production. The final production will look exactly like the sew out that you approve. In addition sewing takes more time, and if you take your patch to a tailor to sew, it will cost you anywhere from $.50 to per garment. The extra $.10 you spend on an iron on option, can save you time and money, and the patch will stay on, just as well as it would if you were wearing the patch.

Question 14

I have an existing patch, can you duplicate it?

Accepted Answer

We definitely can. Just take a picture of your patch and we will be able to replicate it almost exactly. Check out this blog post that describes how we recreated patches that were almost 50 years old for a Navy Veteran. For the closest matches, send your product to us, and we will send it back to you, once we complete production.

Question 15

What is the difference between Merrow Border and Regular (stitch) Border?

Accepted Answer

A merrowed border patch means that a special type of thread is sewn around the edge of the patch to sort of seal the edges of the patch. A lot of our customers believe that merrowed border patches look a lot cleaner, because there is no thread that puckers out on the edges of the patch. The choice of choosing a merrowed border or stitched border is really one of personal preference. The only set rule is that a merrowed border generally does not look good on 100% custom embroidered patches, but again we have come across customers that like merrowed borders on 100% embroidered patches. Check out one of our blog posts about borders to get another opinion on the border debate, or check out our special options page to read more about merrowed borders.

Question 16

What's the minimum amount of pieces I can order?

Accepted Answer

We accept minimum orders of 1 piece, the price of one piece is .00 However, once you order 10 pieces you will begin to receive our wholesale pricing and the price decreases significantly.

Question 17

What's the maximum amount of pieces I can order?

Accepted Answer

If you'd like, order 7 billion pieces (one for each human being in the world). Although we are asked this question a lot, the answer is obvious, we will take any order. Our largest order has been for 500,000 patches and caps, and it was for a famous video game release.

One of the most powerful things about doing business with THE/STUDIO is that we have an extensive network of suppliers. Mott's the company that makes Apple Sauce, once had an order for 20,000 pieces, and they called us on a Thursday and needed delivery for the following Tuesday. No other company could meet this delivery schedule. However, we were able to meet the deadline by combining the resources of five of our factories together. We had all 20,000 pieces in the customer's hand by Tuesday, 10AM.

Question 18

How long do you keep my design in your system, in case I want to order more of the same design?

Accepted Answer

We keep record of your custom product forever. We keep a digital record of your product in your customer area, as well as our customer database, and we also keep one physical copy of your custom product in our warehouse. If you want to reorder, simply tell your Creative Specialist, and we will be able to quickly reproduce your custom order again.

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